MaxifyTV frequently asked questions

New accounts are provisioned automatically. Activation normally completes within 10 minutes of payment confirmation and always inside one hour. Your IBO Player credentials arrive on WhatsApp the moment the line goes live, and we confirm on WhatsApp as well.

We accept all major credit and debit cards plus PayPal. Checkout runs over an encrypted connection through our payment provider, and MaxifyTV never stores your card number. Pricing for every term is listed on the pricing page.

No. After subscribing you receive setup instructions written for your exact device, along with a link to our IBO Player guide. Most households are watching within ten minutes. If you would rather we did it, send your MAC address and device key through the activation form and we will pair the line for you.

No. Our streaming line is not tied to a single IP address, so the subscription travels with you. Work trips, vacation rentals, a second home or a permanent move to another state are all fine — the credentials keep working.

Anything IBO Player runs on. That means Samsung and LG televisions, MAG set-top boxes, Apple TV, iPhone and iPad, Windows desktops, Mac, Android handsets and tablets, Android TV boxes, and the Amazon Fire TV Stick. The Fire TV Stick walkthrough covers the most common setup step by step.

One device at a time. A second television needs its own line, ordered at the same rate from the checkout page. We enforce this because concurrent streaming on a single credential degrades quality for everyone on the server.

IBO Player, exclusively. Supporting one application properly — with complete documentation, tested releases and support staff who know every menu — produces far better outcomes than half-supporting half a dozen. The full walkthrough is in our setup guide.

Roughly 8 Mbps sustained for FHD and around 15 Mbps for 4K. Adaptive bitrate switching handles temporary dips, and anti-freeze buffering smooths out the rest. If several people share the connection in the evening, aim higher.

We carry local affiliates for all 210 US designated market areas, so your hometown ABC, CBS, NBC and FOX stations plus regional news and weather are in the guide. The channel line-up page lists every category.

No. Championship fights, wrestling specials and one-off events are carried on dedicated PPV channels at no additional charge. There is no per-event fee and no premium tier to upgrade into.

Never. Nothing is charged silently and we do not keep a card on file for future debits. When a term ends, it ends — you decide whether to place a new order.

All sales are final once a line has been activated, because access is delivered immediately. Two exceptions exist: an outage we confirm lasting beyond 72 straight hours, which earns a pro-rata credit, and a duplicate charge, which comes back in full. Full detail sits in the refund policy.

Message the desk with the channel name. Most reported faults are either a stale playlist cache — fixed with a data refresh inside IBO Player — or a broadcaster-side change we can re-point within the hour. Our measured availability across the last twelve months is 99.9%.

Yes. Hundreds of channels carry catch-up TV alongside the 14-day electronic program guide, so a missed broadcast can be played back from the guide rather than hunted down elsewhere.

Yes — that is exactly what the reseller program is for. Wholesale credits start at $7.50 and drop to $4.15 at volume, with a self-service panel for creating and renewing lines. Sharing a personal subscription, on the other hand, breaches our terms of service.